Register Your Gear
To qualify for the ROKMAN Full Lifetime Warranty you must register your gear with ROKMAN within 60 days of purchase. Warranty is non-transferable. Register your gear by clicking the link near the bottom of our website.
What We Will Do to Correct Problems
Warranted products will be repaired or replaced, at ROKMAN’s option, and returned at no charge to you.
How Local Laws Relate to the Warranty
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.
Executing the ROKMAN Lifetime Warranty
ROKMAN offers a comprehensive lifetime warranty to support products purchased under the ROKMAN Brand, excluding licensed goods.
ROKMAN branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.
In the event that you have a problem with your ROKMAN product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner.
NORMAL WEAR AND TEAR:
Our packs are used in the most demanding applications and environments. Under these conditions and over time, the ROKMAN product may experience normal wear and tear and require repair. While normal wear and tear is not considered a “defect” and is not covered by the ROKMAN Lifetime Warranty, it is our goal to get your gear back in service a soon as possible.